Review Mode

HyperSkill empowers authors to analyze past chit-chat and agent sessions and make informed decisions about future improvements. After deploying a simulation and users have gone through the experience, enter edit mode and navigate to AI -> Conversations.

Note: Allow up to 10 minutes for a session to appear after it's completed.

A list of past conversations

Each session shows the user, date, and device used. An empty list means no one has interacted with your agent yet. Click "View/Edit Conversation" to open any session. This puts you in "View" mode.

Reviewing Chit-Chat

In "View" mode, you can see the entire conversation, turn by turn. The title displays user information and the session date. Use "Next" and "Back" buttons to navigate the conversation or jump to a specific turn. Click "Edit Mode" to pick up where the conversation left off and make changes. (Refer to "Chit-Chat Edit Mode" and "Agents Edit Mode" for details on editing capabilities).

A sample session with 5 turns of dialogue

Reviewing Agents

Within the session, click the "Agents" tab to see which agents were involved and how they performed. Each agent run shows the name, data used, and success status ("Yes" or "No").

Past agent runs during a user session

• Click "View Agent Run" to open it in Test Mode (read-only view of the agent).

• Click "< Back" to return to the list of agents in the session from Test Mode.

Exiting Review Mode

There are several ways to exit "View" mode:

• Click "< Back to Conversations"

• Click "+ Conversation" to create a new session

• Switch to the "Conversation" tab and click "Enter Edit Mode" (to make changes)